Terms of service

Last updated: 9-September-2025

This website (the “Website”) is owned and operated by GemsInvite (“GemsInvite”, “Company”, “we”, “us”, “our”).
 Registered Address: [TO BE UPDATED BY GEMSINVITE].

By accessing or using the Website and our services, you agree to these Terms & Conditions (“Terms”). If you do not agree, please do not use the Website.

 

 

1. Electronic Agreement & Acceptance

These Terms form an electronic contract under applicable law. By visiting, browsing, creating an account, or purchasing on the Website, you agree to receive communications electronically and to be bound by these Terms, our Privacy Policy, Return & Replacement Policy, and Shipping Policy (collectively, “Policies”). We may update these Terms at any time by posting a new version on the Website; continued use constitutes acceptance.

 

 

2. Privacy

Your use of the Website is governed by our Privacy Policy, which explains what data we collect, why, and how we use it.

 

 

3. Eligibility

By using the Website, you represent that you have the legal capacity to contract under applicable law. If you access the Website from outside India, you are responsible for compliance with local laws to the extent they apply.

 

 

4. Website Content & Accuracy

All content, materials, products, and services on the Website are provided on an “AS IS” basis. While we strive for accuracy, we do not guarantee that product descriptions, images, or other content are error-free or complete. Displayed colors/finishes may vary depending on your device. Packaging may differ from images shown.

 

 

5. Products & Services

  1. Physical products: gemstones, Rudraksha, crystals, jewelry, and related items.
  2. Personalized/Made-to-Order: accepted; additional lead times may apply.
  3. Digital/Consultation services: may include astrological guidance/reports. These are non-returnable and non-refundable.
  4. We may limit quantities, discontinue items, or refuse service at our discretion.

Astrology Disclaimer: Astrological remedies, consultations, and predictions are interpretive and intended for guidance. They are not a substitute for medical, legal, financial, or other professional advice. Results are not guaranteed; customers remain responsible for their own decisions.

 

 

6. Prices, Taxes & Modifications

Prices are inclusive of GST for orders shipped within India. For international orders, duties and taxes imposed by local authorities are the customer’s responsibility. Prices may change without notice. We may modify, suspend, or discontinue any product or service without prior notice.

 

 

7. Payments

Payments can be made through methods available at checkout (UPI, cards, net-banking, wallets, subject to gateway availability). You authorize us to charge your chosen method for the full order value.

For high-value orders (≥ ₹2,00,000), PAN and KYC details may be required by law. For international orders, your bank/card issuer may apply currency conversion charges.

 

 

8. Orders, Acceptance & Cancellations

Your order is an offer to purchase. We may accept or reject it (in full or part) at our discretion. Orders cannot be cancelled once placed. If an order is cancelled by us (e.g., non-serviceable area, out-of-stock), refunds will be processed to the original payment method.

 

 

9. Shipping & Delivery

Shipping timelines, tracking, and policies regarding address accuracy, courier attempts, and delays are outlined in our Shipping Policy. Delivery timelines are estimates, not guarantees.

 

 

10. Returns, Replacements & Refunds

Our Return & Replacement Policy applies. Key terms:

  1. Returns/exchanges only for transit damage or incorrect product.
  2. Clear unboxing video proof is mandatory.
  3. Requests must be made within 7 days of delivery.
  4. Returned products must include original certificates, invoices, and packaging.
  5. Fragile items are non-returnable.
  6. Digital/consultation services are non-refundable.
  7. Approved refunds are issued to the original payment method only.

 

 

11. User Content & Reviews

By submitting reviews, comments, or other content (“User Content”), you grant GemsInvite a worldwide, royalty-free, perpetual license to use, reproduce, publish, and display such content for business or marketing purposes. You represent that your content is lawful, accurate, and does not infringe third-party rights.

We reserve the right to moderate/remove content at our discretion.

 

 

12. Prohibited Activities

You agree not to:

  1. Impersonate others, stalk, or harass.
  2. Scrape, crawl, or data-mine without permission.
  3. Infringe intellectual property.
  4. Interfere with site security or introduce malware.
  5. Frame/mirror the Website without consent.
  6. Post unlawful, defamatory, obscene, or misleading material.

We may suspend/terminate accounts for violations.

 

 

13. Intellectual Property

All designs, text, graphics, product photos, and trademarks on this Website are the property of GemsInvite. No rights are granted except personal, non-commercial use of the Website.

 

 

14. Marketing Communications Consent

By sharing your contact details, you consent to receive transactional and promotional communications (SMS/WhatsApp/email). You may opt-out anytime by emailing gemsinviteinfo@gmail.com or replying “STOP” where supported.

 

 

15. Disclaimer of Warranties

The Website, products, and services are provided “AS IS” without warranties of any kind, express or implied. You use the Website at your own risk.

 

 

16. Limitation of Liability

To the maximum extent permitted by law, GemsInvite and its affiliates will not be liable for indirect, incidental, special, or consequential damages. Our total liability will not exceed the order value you paid that gave rise to the claim.

 

 

17. Indemnity

You agree to indemnify and hold GemsInvite, its officers, employees, and agents harmless from any claims, losses, or liabilities arising from your breach of these Terms or misuse of the Website.

 

 

18. Suspension & Termination

We may suspend or terminate your account or access at our discretion if you violate these Terms. Sections relating to intellectual property, disclaimers, liability, and governing law will survive termination.

 

 

19. Force Majeure

We are not responsible for delays or failure to perform due to events beyond our control (natural disasters, strikes, government restrictions, pandemics, etc.).

 

 

20. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Courts at [TO BE INSERTED JURISDICTION CITY] shall have exclusive jurisdiction.

 

 

21. Contact Us

For questions or support:
 📧 gemsinviteinfo@gmail.com
 📞 +91 93159 26721
 📍 Registered Address: Sector 149, Noida, Uttar Pradesh 201304